We give you advice that helps you think differently about your business. We’ll help you develop the opportunities that online retailing offers. We’ll work with you to discover innovative ways of using technology, skills and data to grow your business and dominate your market. So while our thinking is challenging, it’s always focused on building your business.
Navigator, our framework for retail growth, is the culmination of our expertise and knowledge. It’s a sophisticated audit of your business delivered as a practical action plan. If you’re serious about growing your business either locally or internationally, Navigator can show you the most effective path to profit.
Navigator asks three fundamental questions of your business.
- How competitive is your online business right now?
- How big is the opportunity over the next three years?
- How can you seize that opportunity?
With this framework you’ll discover where you are now, where you should be and what you need to do to get there.
In six weeks’ time you’ll have a comprehensive report on your desk; a point-by-point action plan covering both quick wins and longer term goals, and a presentation for your Board.
The plan is detailed enough for you to pick up and implement yourself and we’re there to help with anything you can’t or don’t want to manage. This is consulting without the ‘con’, delivered by practitioners experienced in the day-to-day world of online retailing.
We are trusted by leading brands to help them create transformation by thinking differently about how they embrace and use digital. From one off projects to entire transformation programmes, our team is both experienced and practical in their approach and recommendations. Our day to day work in online retailing provides a deep insight into how organisations are embracing digital and the commercial implications of such change. We bring this open, honest, impartial advice to you through a simple approach:
- Current performance
- People and team
- Programme management
- Process change
- Mentoring and guidance
There has never been a greater opportunity for businesses to sell their products directly to a global audience. For manufacturers and brands this opportunity to connect directly to the customer is both compelling and commercially astute. However, the path to achieving success is not as simple as it seems. Many well intended projects end up on the rocks, through no fault of the idea but more often the unforeseen complexities and challenges of launching a successful online retailing operation.
We are here to help. We have a comprehensive digital launch programme that will take you from validation of the idea through to trading online. And you’re in safe hands because we’ve done it successfully before. We’ll behave as if it is our own business that we are launching. If the P&L doesn’t look right, we’ll tell you.
We can also take risk away from you by trading the business for you from the day of launch saving you time, money and expensive set up costs.
Every business requirement and situation we are asked to advise on is different. Our breadth of experience across online retailing means that we are always able to assemble the most knowledgeable team specific to each assignment. This is consulting without the ‘con’, delivered by practitioners experienced in the day-to-day world of online retailing. They take a holistic view of a situation and will work collaboratively with you, understanding the impact of activities on one another.Download our Brochure
What sets us
Online retailing experience
We have been working in online retail for the last fifteen years across the breadth of retail verticals from high fashion to homeware. This experience gives us a unique perspective and knowledge that’s so valuable when advising you. We’re able to help you draw on ideas that we’ve seen work before and avoid costly mistakes.
Practitioners not consultants
We are not just theorists good at PowerPointing. We couldn’t be closer to the actual world of online retailing, rolling up our sleeves and getting the job done day after day for our clients. Everything we propose has to be convertible into action for you. The delivery of an idea is just as important as the concept itself. The commercial outcome is the most important of all. For almost all our clients we are implementing the strategies we propose every day. For this reason they have to be workable and realistic.
Evidence based recommendations
Our recommendations are built, where possible, on reliable, quantifiable data and insights. Our experience across online retailing provides us with unrivalled access to trends and data insights that allow us to make sound, reliable recommendations. We don’t believe in ‘hunch’ or ‘gut feeling’ unless it can be backed up and substantiated.
Ability to deliver our advice
Whatever advice we offer we are almost always in a position to deliver for you. That’s of great value as we know exactly how to turn a good idea into action in the most efficient way. That’s also why we are able to offer helpful advice when your projects aren’t running as smoothly as you expected.