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Thought Leadership

Deckchairs reclined on British beach in nice weather

Unpredictable UK weather is a blessing in disguise for retailers

Elle Nadal
Published: 4 Aug 2017
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is the chief customer officer old news?

Do we need a Chief Customer Officer? 5 tips to transform your business

Elle Nadal
Published: 31 Jul 2017
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Pokemon Go Summit

Pokemon Go & the transformation of Niantic

James Dewes
Published: 28 Jun 2017
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amazon digital retail

Amazon, Whole Foods, and the rising tide of digital retail

James Dewes
Published: 27 Jun 2017
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High Sierra and Safari

Safari on Mac goes dark… are iPhones next?

James Dewes
Published: 8 Jun 2017
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voice search

Voice search, digital assistants and the future of online marketing

Hannah Scaife
Published: 3 May 2017
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dealers will need to adapt

Automotive ecommerce will not replace dealers

Hedley Aylott
Published: 26 Apr 2017
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Easter effect on retail

Cracking Easter: how to sell in spring when Easter falls late

Martin Corcoran
Published: 12 Apr 2017
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Local and the growing importance

The growing importance of local

Emma Barrott
Published: 30 Mar 2017
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Are loyalty schemes outdated

Are traditional brand loyalty schemes outdated?

Jess Neary
Published: 15 Mar 2017
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customer convenience at the heart of nominated day delivery

Nominated day delivery: prioritising customer convenience

Samantha Pratt
Published: 6 Mar 2017
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Augmented Reality

Commercial uses of augmented reality to benefit everyone

Jenny Eckloff
Published: 2 Mar 2017
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