2013 Etail Report – insights into shopping behaviour

Posted: Monday 13th May 2013 in News, Retail Strategy.

Published today and sponsored by Summit, the 2013 Drapers Etail Report takes a snap shot of customers who are in perpetual motion as they adapt to the multichannel shopping environment.

Drapers Etail Report 2013

Packed full of insights for retailers, sponsor Summit believes it is essential that retailers stay constantly informed and engaged with their customers as they embrace digital shopping.












To download the report please click here

Fashion industry experts discuss the Drapers Etail Report 2013

To discuss the report eCommerce fashion experts from the likes of Topshop, Joules, Wallis, Shop Direct and House of Fraser, gathered at a roundtable breakfast, held at The Groucho Club in Soho. Topics ranged from how customers browse and shop online to the uptake and development of mobile and tablet devices.

Find out what the lead retailers are doing to address the needs of the online customer and watch Summit’s exclusive interviews with James Davey, Director of Direct, Joules, Julie Walker, Head of Online Trading, Phase Eight, Martin Francis, Head of Online Trading, House of Fraser and Aalish Yorke-Long, Head of eCommerce, Sweaty Betty.


James Davey, Joules Martin Francis, House of Fraser
Rob Feldman, Brand  Kelly Murphy, Wallis  
Julie Walker, Phase Eight  Aalish Yorke-Long, Sweaty Betty 
David Brooks, Drapers and Retail Week