We specialise in providing hosting, maintaining and supporting ‘enterprise-level’ Magento projects for pure play and multi-channel retailers.
1. Hosting Maintenance & Support
- Server monitoring
- Security patching
- Application installation
- Interface support
2. Application Maintenance & Support
- Magento patching, upgrades, application and integration support
- Bug fixing
3. User Support
- Help desk, ticketed system, 24/7 support
- Front line support for all requests
- Backed by SLA
A fully managed Magento solution to suit your business
- Retail focus
We only work with retailers. We employ retailers who have been responsible for launching eCommerce platforms or driving millions of pounds worth of online sales. This retail focus means that we understand what you need from your site, and the pressure to deliver. Our Managed Magento Solution puts you in control of your eCommerce platform.
- One provider
With one provider, you have fewer relationships to manage and a team who are dedicated to improving your business. The seamless relationships between key personnel at all stages – from development to launch – means you benefit from clearer communication, speedier decision making and faster response times.
- Fixed costs
We quote fixed costs for our services so you can plan your expenditure with no surprises.
- Accountability and confidence
We’ve been building eCommerce websites for the biggest retailers on the high street since 2005. But to give you extra confidence, we make ourselves accountable to stringent levels of delivery, defined upfront in our service level agreement. When we say 24/7 support, we mean it.