Blogs by Ben Latham

Ben Latham

Ben is a professional marketer with a wealth of experience developed over an extensive career in retail marketing. Ben spends a lot of time focussed on the user journey and blogs about usability and web conversion.

View Ben's Management Team profile »

Show posts by:
4 September 2012
During the recession we have seen a higher percentage of marketing budget driven online. The reasons behind this are well known: it’s easier...
Read the full post»
17 May 2012
“Our Children should be in the boardroom of retailers today” was a statement made by Andy McWilliams, head of multi-channel...
Read the full post»
12 December 2011
Newly approved EU legislation bans the use of “pre-ticked” boxes on shopping websites.  Under the new rules, online retailers must now...
Read the full post»
26 November 2011
“There are 448 products matching your search.” All I was doing was looking for a laptop on the e-commerce site of a well-known...
Read the full post»
23 September 2011
Many retailers would be pleased with a conversion rate of 5 per cent and ecstatic with ten. However, that means 90-95 per cent of consumers...
Read the full post»
Show posts by:
Meet our digital thought leaders. We share our learnings and opinion on all matters relating to online strategy, marketing and technology and welcome your feedback.